It is the policy of visaoriental.com to protect and preserve the privacy of its users and customers, and the confidentiality of the information they provide, subject to conditions described below. To demonstrate our commitment to privacy we encourage all of our current and prospective users to read this Privacy Statement carefully before using the system.

Privacy & Policy

This website is managed by Oriental Trading Services Joint Stock Company, the brand owner of Visa Oriental. This privacy statement discloses what information we gather, how we use it, and how to correct or change it. It is our intention to give you as much control as possible over your privacy in regard to your Information. Be assured that we will not disclose personal Information to third parties without your consent.

By using our site, you agree to the terms of the Terms and Conditions and our Privacy Statement. Visa Oriental reserves the right to expand and/or modify this Statement at any time.

Personal information collection

We may collect the following information:

  • Name, title, and date of birth.
  • Contact information including email address and cell phone.
  • Demographic information such as postcode, preferences, and interests.
  • Other information is relevant to customer surveys and/or offers.

Scope of Information Usage

The information collected through the website will help us:

  • Support customers in using Visa Oriental’s services.
  • Address customer inquiries and provide assistance.
  • Provide customers with information on the latest software versions and updates on our website.
  • Review, and upgrade the content, and interface of the website.
  • Conduct customer surveys.
  • Carry out promotional activities related to Visa Oriental’s services.

Information will only be disclosed to third parties in special cases when required by law or authorized authorities. In particular, we do not rent or sell customer information to any third party (unless it is related to the need to sell all our assets or business operations, as mentioned).

Use of information

We take measures to ensure that the information you provide is recorded accurately and completely. We provide you with access to your personal information at all times for correcting or modifying that information when appropriate.

  • Information: Collected from/about Customers is used exclusively for the purpose of providing better services and an extension of tour service. Any information you provide is completely confidential and will be protected from unauthorized use.
  • Cookies:  When each customer accesses this website, the website will automatically record the IP address along with the domain. We also use tools such as “cookies”. A cookie account will store data that the website’s server sends to the customer’s browser when they access the website. Using this function helps us support and understand the needs and preferences of customers when visiting our website.
  • IP address: We also combine information about the customer’s IP address and domain with other information provided by the customer. This information is provided through emails sent by customers to us or through information filled out by customers when they want to register, provide feedback, request support, respond to surveys, or participate in contests/promotions.

Disclaimer

By providing us with personal information, customers have agreed to the terms stated above. We commit to safeguarding the information provided by customers and using it to maximize their benefits. Visa Oriental will make every effort to ensure the confidentiality of customer information. However, due to technical limitations, no data transmitted over the internet can be 100% secure. Therefore, we cannot provide an absolute guarantee that the information customers provide to us will be securely protected. We cannot be held responsible in the event of unauthorized access to customers’ personal information. If customers do not agree with the terms described above, we advise against submitting information.

The website may contain links to other websites. These linked websites may not be within the scope of Visa Oriental’s management, and we are not responsible for any linked websites.

Visa Oriental has the exclusive right and full authority to modify the content on this page without prior notice or warning. By continuing to use our website after such modifications, customers acknowledge and agree to comply with and trust in these modifications. Therefore, customers should review the content of this page before accessing other content on the website.

Data Retention Period

The customer’s personal data will be stored until there is a request for cancellation or until the customer logs in and performs the cancellation. In all cases, the customer’s personal information will be kept confidential.

Entities with Access to Confidential Information

Visa Oriental and the relevant departments are involved in supporting and fulfilling contracts with consumers.

In cases where required by law, the company is responsible for cooperating and providing the customer’s personal information upon request from judicial authorities, including the prosecutor’s office, courts, and investigative law enforcement agencies related to any legal violations committed by the customer. Furthermore, no one has the right to infringe upon a customer’s personal information.

Address of the information collection and management entity

Oriental Services Trading Corporation

  • Address: 26 Street No.4, CityLand Park Hills Residences, Ward 10, Go Vap District, Ho Chi Minh City.
  • Hotline: 1900 63 63 50.
  • Email: info@visaoriental.com.
  • Tax code: 0315120332.

If you have any inquiries regarding the activities of collecting and processing personal information related to consumers, you can contact us using the information provided above.