Please read these terms and conditions carefully before using this website. If you object to any of the terms and conditions set out in this agreement, you should not use any of the products or services on the Website and leave immediately.

You agree that you shall not use the Website for illegal purposes, and will respect all applicable laws and regulations.
You agree not to use the website in a way that may impair the performance, corrupt the content or otherwise reduce the overall functionality of the Website.

You agree not to compromise the security of the Website or attempt to gain access to secured areas or sensitive information.

You agree to be fully responsible for any claim, expense, liability, losses, costs including legal fees incurred by us arising from any infringement of the terms and conditions set out in this agreement.

General Principles

The website is managed by Oriental Trading Services Joint Stock Company. It serves foreign customers who have a need to live and work in Vietnam, as well as those who require Vietnam visa extensions, work permits, temporary residence cards, conversion of foreign driver’s licenses to Vietnamese licenses, and certified translation services.

The information collected through the website will help us:

  1. Support customers in using Visa Oriental’s services.
  2. Address customer inquiries and provide clarifications.
  3. Provide customers with information about the latest software versions and updates on our website.
  4. Review and upgrade the content and interface of the website.
  5. Conduct customer surveys.
  6. Carry out promotional activities related to Visa Phuong Dong’s services.

Information will only be disclosed to third parties in special cases when required by law or authorized authorities. In particular, we do not rent or sell customer information to any third party unless it is related to the need to sell our entire assets or business operations, as previously mentioned.

General Regulations

  • The website is developed by Oriental Trading Services Joint Stock Company and operates under the domain name
  • The service provider is Oriental Trading Services Joint Stock Company.
  • The service is used by both Vietnamese individuals and foreigners who require immigration procedures.
  • Members include both service users and individuals who refer to information and engage in discussions on the website.

Customer Personal Data Protection Policy

We assure our customers that the information they provide to us will be kept confidential and used to maximize their benefits. Visa Oriental makes every effort to ensure the security and confidentiality of customer information. However, due to technical limitations, no data transmitted over the Internet can be guaranteed to be 100% secure.

Therefore, we cannot provide an absolute guarantee that the customer information provided to us will be securely protected, and we cannot be held responsible in the event of unauthorized access to customer personal information.

Management of Negative Information

The website is managed by Oriental Trading Services Joint Stock Company, operating under the Visa Oriental brand. When each customer accesses this website, the website automatically records the IP address along with the domain name. We also utilize tracking tools such as “cookies.” A cookie account will store data sent by the website’s server to the customer’s browser when accessing the website. The use of this functionality helps us support and understand the needs and preferences of customers when visiting our website.

We also combine information about the customer’s IP address and domain name with other information provided by the customer. This information is provided through emails sent by customers to us or through information filled in by customers when they wish to register, provide feedback, request support, respond to surveys, or participate in contests/promotional activities.

Responsibility in Case of Technical Errors

By providing personal information to us, customers have agreed to the terms and conditions outlined above. For any inquiries regarding the collection and processing of personal user information, customers can contact us at:

Rights and Responsibilities of the Website Management Board

The website management board of has the right to utilize the information provided by customers when requesting service advice, while also being responsible for ensuring the confidentiality of this information.

Rights and Responsibilities of Parties Involved in the Website

The website may contain links to other websites. These linked websites may be beyond our management scope, and we are not responsible for any linked websites.

If customers have any questions regarding the terms of personal information, please email us at

Applicable Terms and Conditions

Any disputes arising between and its members shall be resolved through negotiation. In the event that an agreement cannot be reached, either party has the right to bring the matter to the competent People’s Court in Ho Chi Minh City for resolution.

The official regulations of shall come into effect from the date of signing the decision accompanying these regulations. reserves the right to modify these regulations by notifying the members through the website. The amended regulations shall be effective from the date of the decision on the amendment of the regulations. Continued use of the services by the members after the amended regulations have been announced and enforced implies their acceptance of the amended regulations.

Commitment Terms

Official Contact Information:

Oriental Services Trading Corporation

  • Address: 26 Street No.4, CityLand Park Hills Residences, Ward 10, Go Vap District, Ho Chi Minh City.
  • HOTLINE: 1900 63 63 50.
  • Email:
  • Tax code: 0315120332.

Visa Oriental is always ready to address any inquiries customers may have regarding our policies and general regulations.