The regulations regarding the policy of document transportation, delivery, and result retrieval for customers using services at Visa Oriental.

Nationwide Document Delivery

Visa Oriental provides document delivery and retrieval services nationwide, supporting businesses with headquarters in provinces such as Binh Duong, Long An, Dong Nai, etc. In Ho Chi Minh City, their delivery personnel will come directly to the designated location to collect or deliver the documents. In other areas, the company arranges doorstep delivery through trusted courier partners, with an estimated delivery time of 3-5 days.

Liability for goods in transit

Responsibilities of Visa Oriental

The documents of the customer are carefully packed by us, arranged on the vehicle reasonably, and carefully classified to avoid collision, loss, etc, which is not worth it during the transportation process.

We always have a responsible department to follow up, ready to promptly handle problems during the transportation process.

Customer Responsibilities

For customers transported by forwarding units, customers need to carefully check the documents when received the package.

In case the customer discovers that the parcel has strange problems such as torn stamps, broken sealing paper, severe damage, etc., they must immediately notify Visa Oriental for timely handling.

It is the responsibility of the customer to coordinate with the shipping company to receive the goods within the agreed delivery time.

Contact Information

Oriental Services Trading Corporation

  • Address: 26 Street No.4, CityLand Park Hills Residences, Ward 10, Go Vap District, Ho Chi Minh City.
  • HOTLINE: 1900 63 63 50.
  • Email:
  • Tax code: 0315120332.

If you need assistance with submitting documents or receiving visa results, extending visas, etc, please do not hesitate to contact Visa Oriental for immediate support!